MORE REVIEWS.

Maybe I should write more updates about the reviews I read concerning our hotel.
Most are very positive and that is good. Especialy when ,almost always, people rave about the service of our staff. That means we enjoy our work and that comes across.

But sometimes I read reviews with raised eyebrows. Ofcourse it is the perspection of the guest, and the way he/she has experienced a hotel in a country abroad, with often a different lyfestyle.
Still, it is important to take notice of it, and improve matters if and when possible...but sometimes....
Here are just a few:

To the gentleman who complained about WIFI for Euro 4 per hour.
Please read your confirmation and the signs at the desk. There is a guest-computer available in the lobby for Euro 4 per hour. That includes printing.
Wifi only costs Euro 5 for your entire stay.

To the guy who thought we are located far out of the centre.
The museumdistrict we are in, surrounded by the shopping areas and squares, are considered the centre.The street in front of central station is a tourist trap, and no, we donnot consider the redlight district the citycentre.

To the girl who wrote misschieved ,"If you book a room with a shower, you get a room with a shower".....
No comment!

To the eldery couple who stated the bathroom was very clean, but the specimen between the tiles could use some work.
Thank you, that is constructive critsism. We started working on this rightaway.

To the other couple who complained not having a heater for their entire 3 day stay.
In Holland you turn a heater on, by turning the knob on the side of the heather.
If you are unaware of this, don't go sit moaning with your wintercoat on and complain afterwards. Come to the reception, we are most willing to assist you.

To the dutch woman who found it strange everything is written in English, french and german and not in dutch.
Ever been to France?
Everything translated in 3(!) languages is not so bad.Everybody speaks and understands at least one of them.In the reception we speak 5 languages. We only receive maybe 1 dutch reservation per month, so it is no use to translate everything in dutch. Then I prefer to translate everything in Japanese.

To a lot of people who found the room clean but rather small .
Yes, that is the way houses were build in the 1930's.
That is why we represent ourselves as a converted charactaristic typical Amsterdam house-hotel.
It is called charm.

To everybody who made notes about the steep stairs.
Every website we are mentioned on, states we have no elevator, this is also mentioned in every roomoffer and confirmation. It is also part of the charm.

To everybody who raved about our breakfast.
THANK YOU!!

More later, bye for now.