Sunday, 9 August 2009

Welcome to the blogpage of
Hotel Kap
Amsterdam.
.As representative I would like to introduce our hotel to you and tell you about everything it has to offer.
Also, having worked in the hospitality bussines in Amsterdam for over 20 years, I still enjoy telling guests about the city. Where to go and what to avoid, places of interest, things to see and do.
So, if you have any questions about the city of Amsterdam, or wish my humble opinion and advice, please feel free to drop a line, I will logg on reguarly to check the posts.
For starters, let me introduce the hotel with a short movie/slideshow I made.
Enjoy!

Hotel Kap

den Texstraat 5b

1017 XW Amsterdam

The Netherlands

Phone : +31 (0)20 6245908

Fax : +31 (0)20 6271289

Mail : kap00072@planet.nl

Website : http://www.kaphotel.nl/

September, 2009.

Well, being just back from a two week stay in Nice, Cote d'Azur,France,I once again realise how important it is to keep your finger on all (!) things that might matter in a bussiness as a hotel.

The accomodation we booked was in a really poor state, downright dirty and offered no comfort at all. The owner, who lives in the UK himself, stated later he hadn't been there for over a year and just phoned the cleaner when to stop by.

It was all totally different from the pictures and descriptions shown on the Net.Luckily, we at the Kap, took great care in providing the right info and pictures on our website and brochures, and having daily maidservice done by a proffesional cleaning company,hardly get any complaints., though you can never please them all.

People mostly wish a basic, comfortable and affordable place to sleep, and that is just what we offer.To make their stay that bit extra you can offer various small things.

We noticed guest having late breakfast more frequently, or none at all.So we changed the hours we serve our breakfastbuffet into from 08.00 till 12.00 (Noon). And yes,this gets some pleasent responses, especially if they could eat out in the backpatio.

Then, another general complaint about Amsterdam we tackled this week, is about the long queus at the major museums when wanting to buy entrance tickets. As of this week the hotel sells tickets for the Rijks museum and the Van Gogh museum.

Quiet an investment without any profit, but we think it a good service and are happy to oblige.

So far for today

Regards

Harry

Hotel Kap